Terms & Conditions — RootSparsh

Welcome to RootSparsh. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions.

1. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices for our products are subject to change without notice.

2. Product Information & Usage

  • Our products are 100% Ayurvedic, handcrafted, and free from SLS, parabens, and silicones.

  • Results may vary based on individual scalp and hair types.

  • Products are meant for external use only. Discontinue use if irritation occurs.

3. Orders & Payment

  • All orders placed are subject to product availability and confirmation of order price.

  • Payments must be completed through our secure gateway options before dispatch.

4. Shipping & Delivery

  • Shipping timelines and costs are estimated at checkout.

  • RootSparsh is not liable for delay caused by courier partners or unforeseen logistics circumstances.

5. Returns & Refunds

  • Due to the personal care nature of our products, returns are accepted only for damaged or incorrect items delivered.

  • Requests must be raised within 48 hours of delivery with proof of damage.

6. Intellectual Property

  • All content on this site—including imagery, graphics, logos, and copy—is the intellectual property of RootSparsh and protected under law.

7. Governing Law

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Jurisdiction lies under local courts in India.